Frequently Asked Questions
Please read our FAQ before sending us a message.
How long does it take for my order to ship?
Our typical processing time is 4-5 business days. Once your order is processed, we’ll send you a shipping confirmation email with tracking information.
What is your return & exchange policy?
We offer a 7-day return and exchange on eligible items. Items must be in their original condition and packaging.
How do I return or exchange an item?
Please contact our customer support team or fill out the form to initiate a return or exchange. We’ll provide you with return instructions.
How can I contact customer support?
You can contact our customer support team by email at info@gulaclassic.com or by phone at +92 302 2195887
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